Frequently Asked Questions
Get answers to common questions about DustByte
DustByte for macOS
Is DustByte safe to use?
Yes, DustByte is designed with security in mind. All operations are performed locally on your device, and we use security-scoped access controls to ensure safe file operations.
What types of files can DustByte find duplicates of?
DustByte can find duplicates of photos, videos, documents, music files, and any other file type. It uses advanced algorithms to detect both exact duplicates and similar files.
What does Large & Old Files do?
Large & Old Files scans user-selected folders to identify files that are taking up significant space or haven’t been modified in a long time. You can sort by size or last modified date, review results safely, and decide what to remove to free up disk space.
Does DustByte work with external drives?
Yes, DustByte can scan external drives, USB drives, and network drives to find duplicate files across all your storage devices.
Can I preview files before deleting them?
Absolutely! Click file beside file names to preview of each file before deletion, so you can verify it's safe to remove. You can also restore files from the Trash if needed.
Can DustByte damage my system?
No, DustByte is designed to be safe and non-destructive. All cleaning operations are performed with user consent, and we provide detailed information about what will be cleaned before any action is taken.
What is System Monitor?
System Monitor is a live, menu-bar-resident view of your Mac's CPU, GPU, memory, disk, network, and battery. Turn on any combination of the six metrics from Settings → Monitoring, and each one adds its own icon to your menu bar—click it to see a live value and rolling graph.
Does System Monitor slow down my Mac?
No. It only actively samples the metrics you've enabled, refreshing once per second—the same rate as Activity Monitor—so its footprint stays minimal.
How does DustByte's free trial work, and what happens after?
Every tool—System Cleaner, Web Cleaner, Duplicate Finder, Large & Old Files, App Uninstaller, and System Monitor—is fully unlimited for 7 days from your first launch, no card required. After the trial ends, those tools lock until you upgrade to Premium ($1.49/month or $14.99/year, 16% savings).
Dustbyte: Duplicate Cleaner for iOS
Is Dustbyte: Duplicate Cleaner for iOS available now?
Yes. Dustbyte: Duplicate Cleaner is available now on the App Store for iOS 18.5 and later, with duplicate photo/video detection, a duplicate files scanner, contacts merger, and WhatsApp media cleanup.
Will the iOS app work offline?
Yes, all duplicate detection and cleanup operations are performed entirely on your device. No internet connection is required, which keeps your data private and secure.
Can it clean WhatsApp media?
Yes, the iOS app includes a dedicated WhatsApp media cleaner that identifies and removes duplicate photos, videos, and documents from your WhatsApp storage.
Will it merge duplicate contacts?
Yes, the app includes a contacts merger feature that intelligently identifies and merges duplicate contacts while preserving all unique information.
How does background scanning work?
The app performs background scans when your device is charging and connected to Wi-Fi, giving you regular reports on storage optimization opportunities.
How long does a full scan take?
Scan time depends on the amount of data on your iphone. A typical scan takes less than 5 minutes for most users with 10,000 photos, 1000 Videos, and 1000 Whatsapp media but larger files may take longer.
